Conversion forwarding

Choose what to send

Switch events on per platform, and see how Otus translates them into each platform's format.

Every event is off until you switch it on. You decide per platform what it receives, for example purchases to Google and leads to Meta.

Switch events on

  1. Open Site settings and go to the platform you've connected.
  2. Switch on the events you want that platform to receive.

Only the events you switch on are forwarded, and only for visitors who agreed to marketing.

How events are translated

Standard events are translated into each platform's own event names automatically:

Otus eventMetaTikTokChatGPT
purchasePurchaseCompletePaymentorder_created
sign_upCompleteRegistrationCompleteRegistrationregistration_completed
form_submitLeadSubmitFormlead_created
add_to_cartAddToCartAddToCartitems_added
begin_checkoutInitiateCheckoutInitiateCheckoutcheckout_started
view_item, view_item_listViewContentViewContentcontents_viewed
add_payment_infoAddPaymentInfoAddPaymentInfocustom event
searchSearchSearchcustom event

For Google Ads, every forwarded event is reported to the conversion action you picked when connecting.

Anything else, including custom events, is sent as a custom event under the name you already use.

Revenue

If an event carries a value and currency, such as a purchase with revenue, Otus includes them so the platform can report conversion value. See e-commerce tracking.

Avoid double counting

If a pixel on your site still sends the same event, the platform counts it twice. For each event, either remove the pixel or switch the event off in Otus.